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Category
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Programme Title
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Programme Highlights
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Launch Date
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e-Services
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| Compliance and Effective Management |
Selected Inquiry Hearing Cases – Common Violations |
Illustrates various common violation cases and related compliance principles through innovative animated videos, enhancing licensees’ understanding of relevant laws and regulations |
14/11/2025 |
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| Compliance and Effective Management |
Selected Inquiry Hearing Cases – Issuing non-compliant advertisements |
Illustrates various inquiry hearing cases and the related compliance principles for non-compliant advertisements through innovative animated videos, enhancing licensees’ understanding of relevant laws and regulations |
15/10/2025 |
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| Compliance and Effective Management |
Selected Inquiry Hearing Cases – Malpractice in the Sale of First-Hand Residential Properties |
Illustrates various inquiry hearing cases and the related compliance principles related to the sale of first-hand residential properties through innovative animated videos to enhance licensees’ understanding of relevant laws and regulations |
16/09/2025 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 18-03(CR)] - Order at First-sale Sites of Residential Properties |
- Contents and requirements of Practice Circular [Circular No. 18-03(CR)] - Order at First-sale Sites of Residential Propertiesg
- Practice Circular [Circular No. 18-03(CR)] - Questions & Answers (updated on 28 March 2025)
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30/5/2025 |
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| Compliance and Effective Management |
Highlights of Practice Circulars - Points to Note on the Management of the Estate Agency Companies |
Introduction to the contents of Practice Circulars related the management of the estate agency companies |
31/03/2025 |
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| Compliance and Effective Management |
Highlights of Practice Circulars - Points to Note on First Sale of Residential Properties |
Introduction to the contents of Practice Circulars related to First-sale Sites of Residential Properties |
28/02/2025 |
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| Compliance and Effective Management |
Highlights of Practice Circulars - Points to Note on the Issue of Advertisements |
Introduction to the contents of Practice Circulars related to advertisements |
23/01/2025 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 24-01(CR)] – Detailed Explanation on Good and Effective Competition Practices (1) – Charging of Commission and Offering of Incentives |
Contents and requirements of Practice Circular [Circular No. 24-01(CR)] – Good and Effective Competition Practices (1) – Charging of Commission and Offering of Incentives |
22/11/2024 |
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| Compliance and Effective Management |
Summary and Frequently Asked Questions of Practice Circular [Circular No. 24-01 (CR)] – Good and Effective Competition Practices (1) – Charging of Commission and Offering of Incentives |
Introduction to the key contents and frequently asked questions of the Practice Circular (No. 24-01 (CR)) on good and effective competition practices in relation to charging of commission and offering of incentives |
24/10/2024 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 23-02(CR)] - Detailed Explanation and Frequently Asked Questions on Sale of Uncompleted Properties Situated Outside Hong Kong |
- Contents and requirements of Practice Circular [Circular No. 23-02(CR)]
- Practice Circular [Circular No. 23-02(CR)] – Questions & Answers
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30/05/2024 |
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| Compliance and Effective Management |
Summary of Practice Circular [Circular No. 23-02 (CR)] - Sale of Uncompleted Properties Situated Outside Hong Kong |
Overview of the major changes in the Practice Circular (No. 23-02 (CR)) on Sale of Uncompleted Properties Situated Outside Hong Kong |
18/04/2024 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 23-01(CR)] – Guidelines on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements for the Estate Agency Sector - Questions and Answers (Q&As) Part I |
Practice Circular [Circular No. 23-01(CR)] – Questions & Answers:
- Timing of carrying out Customer Due Diligence
- Identity Verification Form
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03/11/2023 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 23-01(CR)] – Guidelines on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements for the Estate Agency Sector - Questions and Answers (Q&As) Part II |
Practice Circular [Circular No. 23-01(CR)] – Questions & Answers:
- Anti-money Laundering/Counter-terrorist Financing Obligations
- Enhanced Customer Due Diligence
- Recognised Digital Identification System
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03/11/2023 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 23-01(CR)] – Guidelines on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements for the Estate Agency Sector (Part I) |
- Money Laundering and Terrorist Financing
- Anti-money Laundering/ Counter-terrorist Financing Obligations
- Risk-based Approach and Risk Assessment
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13/10/2023 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 23-01(CR)] – Guidelines on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements for the Estate Agency Sector (Part II) |
- Continuous Monitoring of Business Relationship with Customers
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13/10/2023 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 23-01(CR)] – Guidelines on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements for the Estate Agency Sector (Part III) |
- Reporting Suspicious Transactions
- Financial Sanctions, Proliferation Financing and Terrorist Financing
- Staff Awareness and Training
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13/10/2023 |
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| Compliance and Effective Management |
Introduction to the 2023 key amendments to the “Guidelines on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements for the Estate Agency Sector” |
Overview of the key changes in the Practice Circular (No. 23-01 (CR)) on Compliance of Anti-Money Laundering and Counter-Terrorist Financing Requirements
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28/07/2023 |
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| Compliance and Effective Management |
EAA Practice Circular [Circular No. 22-01(CR)] –Letting of Subdivided Units under Part IVA of the Landlord and Tenant (Consolidation) Ordinance |
Introduction to the requirements of the new Practice Circular (No. 22-01 (CR)) issued by the Estate Agents Authority
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27/04/2022 |
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| Compliance and Effective Management |
Rating and Valuation Department - Introduction to Part IVA of the Landlord & Tenant (Consolidation) Ordinance –“Regulated Tenancies” |
Introduction to the contents of Part IVA of the Landlord and Tenant (Consolidation) Ordinance – “Regulated Tenancies”
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27/04/2022 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 15-05(CR)] – Sale and Purchase or Leasing of Car Parking Spaces |
Contents and requirements of Practice Circular [Circular No. 15-05(CR)] - Sale and Purchase or Leasing of Car Parking Spaces
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16/07/2020 |
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| Compliance and Effective Management |
Property Advertisements - Practice Circular [Circular No. 18-02(CR)] |
Contents and requirements of Practice Circular [Circular No. 18-02(CR)] - Property Advertisements |
17/04/2020 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 17-02(CR)] – Sale and Purchase or Leasing of Non-residential Properties |
Contents of Practice Circular [Circular No. 17-02(CR)]
Practice Circular [Circular No. 17-02(CR)] – Questions & Answers
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12/09/2017 |
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| Compliance and Effective Management |
Practice Circular [Circular No. 16-03(CR)] – Verifying the Identity of Vendors |
The sophisticated security features of a smart identity card
Contents of Practice Circular [Circular No. 16-03(CR)]
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15/12/2016 |
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| Compliance and Effective Management |
Declaration of Submission of Registrations of Intent in the Sales of First-Hand Residential Properties |
A brief introduction on the contents and requirements of the Practice Circular on Declaration of Submission of Registrations of Intent in the Sales of First-Hand Residential Properties issued by the Estate Agents Authority
Practice Circular on Declaration of Submission of Registrations of Intent in the Sales of First-Hand Residential Properties - Questions & Answers
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02/10/2015 |
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| Compliance and Effective Management |
Duties of Licensed Estate Agents in Ensuring Effective Control of Estate Agency Business |
A brief introduction on the contents and requirements of the new Practice Circular on Duties of Licensed Estate Agents in Ensuring Effective Control of Estate Agency Business issued by the Estate Agents Authority
Practice Circular on Duties of Licensed Estate Agents in Ensuring Effective Control of Estate Agency Business - Questions & Answers
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01/07/2015 |
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| Compliance and Effective Management |
Guidelines on the Conduct of Promotional Activities and the Provision of Property Information for the First Sale of Residential Properties |
Briefly introduce the key provisions in the Residential Properties (First-hand Sales) Ordinance relating to the estate agency practice
Briefly introduce the Practice Circular – First Sale of Residential Properties – Conduct in Promotional Activities and Provision of Property Information
Illustration to practice-related Q&A
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27/02/2015 |
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| Compliance and Effective Management |
Land Search - Basic Concepts |
Briefly introduce the Land Registration System, major provisions of the “Land Registration Ordinance” and the importance of land registration
Date of priority of an instrument
Contents of a land register
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27/02/2015 |
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