Licence expiry and renewal
Licence expiry or ceasing to have effect
A licence expires on the date specified in the licence. The expiry date may also be ascertained from the Register and the Licence List. In addition to expiry, a licence may cease to be valid if it is suspended or revoked. Practising estate agency work without a licence is a criminal offence punishable by a maximum penalty of 2 years of imprisonment and a fine of $500,000.
To renew a licence, a licensee must make an application no earlier than 3 months and no later than 1 month prior to the expiration of the licence. For example, if a licence expires on 31 December, then the application must be made in the period from 1 October to 30 November (both dates inclusive) of the same year. Application forms may be downloaded from this website or obtained from the EAA office. Besides, individual licensees may submit his/her renewal application online through the e-service of the EAA's website. As application forms may be revised from time to time, only the latest version of the forms should be used or else extra processing time may be required.
Renewal applications made before the period will be rejected. Those who make a renewal application after the period may not be able to have their licence renewed promptly in which case they must suspend doing estate agency work after the expiry of their licences until and unless a new licence is granted or else they may commit a criminal offence.
Those who have provided an e-mail address will be kept informed of the progress of the application. An e-mail will be sent to the applicant:
after the application is received;
after the application is approved;
after the licence has been sent to the applicant or when the licence is ready for pick-up (depending on the choice which the applicant indicates in the application form).
Submission of renewal application
(1) By mail or by hand
- Completed application forms, together with the relevant fee, may be submitted by mail or by hand to the EAA.
(2) Online application
- Individual licensees may submit his/her renewal application online through the e-service of the EAA's website. For details, please click here.
The EAA pledges to process a renewal application within 20 working days after the day the application is received. Click here to know more about the EAA’s performance pledges. Licensees whose licences are attached with conditions should renew their licences promptly as it may take longer to process such applications.
Once a licence has expired, the former licensee may re-apply for the grant of a licence. He may even be exempted from certain licensing requirements. Click here for more details.