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活動編號
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EAA-SEM1707N1-2 |
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類別
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科目
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其他有助提升地產代理從業員水平的知識及技巧 |
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程度
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基礎 |
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授課語言
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廣東話 |
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講義資料
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繁體中文 |
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對象
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All licensees |
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學分
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2.00 |
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課堂內容
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- How to identify customers’ needs and manage their expectation
- How to communicate with customers of different characters and behavioural patterns
- How to develop trust and relationship with customers
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學習成效
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Upon completing the seminar, licensees will gain basic understanding of managing customers’ expectation and applying the skills in their daily practice to develop relationship with customers effectively. |
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備注
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Note: The contents of this seminar are identical to the seminar on the same subject conducted in Cantonese on 28 March 2017. NO CPD POINTS will be awarded for participating in a REPEATED CPD activity within a CPD period. |