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活动编号
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EAA-SEM1707N1-2 |
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类别
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科目
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其他有助提升地產代理從業員水平的知識及技巧 |
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程度
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基础 |
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授课语言
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广东话 |
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讲义资料
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繁体中文 |
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对象
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All licensees |
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学分
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2.00 |
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课堂内容
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- How to identify customers’ needs and manage their expectation
- How to communicate with customers of different characters and behavioural patterns
- How to develop trust and relationship with customers
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学习成效
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Upon completing the seminar, licensees will gain basic understanding of managing customers’ expectation and applying the skills in their daily practice to develop relationship with customers effectively. |
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备注
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Note: The contents of this seminar are identical to the seminar on the same subject conducted in Cantonese on 28 March 2017. NO CPD POINTS will be awarded for participating in a REPEATED CPD activity within a CPD period. |