5 / 148
03
主要統計數字一覽
Key Figures at a Glance
04
機構簡介
Corporate Profile
06
主席的話
Chairman's Message
12
行政總裁匯報
Report of the Chief Executive Officer
20
監管局成員
Members of the EAA
28
活動回顧
Events and Activities
32
監管局團隊
The EAA Team
42
機構管治
Corporate Governance
工作回顧
Operational Review
54
地產代理專業之路
The Road to the Estate Agency Profession
68
維護專業水平
Upholding the Professional Standard
92
聯繫社群
Reaching out to the Community
財務報告
Financial Report
100
獨立核數師報告
Independent Auditor's Report
102
財務報表
Financial Statements
126
附錄一：監管局常設委員會與專責小組
Appendix I: Standing Committees and
Working Panel of the EAA
138
附錄二：
2015/16
年度行政部門服務達標率
Appendix II: Achievement of the
Administration's Performance
Standards 2015/16
目錄
Contents