Chairman's message
This year 2012 we celebrate the 15th anniversary of the Estate Agents Authority (EAA). I am proud and delighted to say that while the “hardware” – our regulatory regime for estate agency trade has been firmly established, the “software” – professionalism and the culture of probity has also been continuously updated in the trade.
In the past 15 years, we have witnessed volatility in the property market, changes in the estate agency practices and rising public expectations. To meet the challenges, the EAA stays vigilant and responsive at all time to ensure the licensees’ compliance with the regulations. We also act preemptively in order to contain problems that arise and to minimise the impact on consumers and society as a whole.
All along, the EAA has strived to raise the professional standards and competence of the trade. To this end, stringent gate-keeping measures have been rigorously executed and well positioned Continuing Professional Development programmes also implemented.
The professional standards of estate agents have improved considerably since the inception of the EAA in 1997. In the years ahead, we are determined to lead the trade to advance towards a better professional future. Building a culture of integrity in the trade and enhancing professional exchanges through the mutual recognition scheme are among the measures that are conducive to the professional development of the trade.
The past 15 years has seen the EAA’s growth story on the road towards a professional, effective and impartial regulatory body. This is an accomplishment that cannot be realised without the dedication and guidance of the past and present fellow members of the EAA Board. I would like to thank them for their farsighted wisdom and contributions. The trade’s support and the EAA Administration’s effort over the years must also be appreciated. In particular, I am grateful for the HKSAR government and the public for their unfailing advice and support.
As we approach a new chapter, the EAA will continue to grow and remain as dedicated and true to our mission.
Vivien Chan
Chairman, Estate Agents Authority
In the past 15 years, we have witnessed volatility in the property market, changes in the estate agency practices and rising public expectations. To meet the challenges, the EAA stays vigilant and responsive at all time to ensure the licensees’ compliance with the regulations. We also act preemptively in order to contain problems that arise and to minimise the impact on consumers and society as a whole.
All along, the EAA has strived to raise the professional standards and competence of the trade. To this end, stringent gate-keeping measures have been rigorously executed and well positioned Continuing Professional Development programmes also implemented.
The professional standards of estate agents have improved considerably since the inception of the EAA in 1997. In the years ahead, we are determined to lead the trade to advance towards a better professional future. Building a culture of integrity in the trade and enhancing professional exchanges through the mutual recognition scheme are among the measures that are conducive to the professional development of the trade.
The past 15 years has seen the EAA’s growth story on the road towards a professional, effective and impartial regulatory body. This is an accomplishment that cannot be realised without the dedication and guidance of the past and present fellow members of the EAA Board. I would like to thank them for their farsighted wisdom and contributions. The trade’s support and the EAA Administration’s effort over the years must also be appreciated. In particular, I am grateful for the HKSAR government and the public for their unfailing advice and support.
As we approach a new chapter, the EAA will continue to grow and remain as dedicated and true to our mission.
Vivien Chan
Chairman, Estate Agents Authority