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• Integrity in Focus

• “It plays to play fair and proper,” said EAA Chairman Ms Vivien Chan
• Licence applicants must not submit false educational qualifications
• Practitioners must not copy listings information without permission
• EAA reminds practitioners not to make misrepresentations
• Practitioners should not intercept cars on the road

• Review of EAA’s work in the first half of 2009
• New CEO Mrs Rosanna Ure on EAA’s future developments
• Joint operation with the MTR to combat non-compliant practices at station
• Update on the fee concession scheme
• New publications and CPD activities
• Events and actitivies
• Statistics
• Disciplinary actions