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Stress Management and Skills in Dealing with Conflicts

Activity Code EAA-SEM1913CE1-2
Category * Compliance and Effective Management
Subject Stress Management and Skills in Dealing with Conflicts
Level Basic
Medium of Instruction Cantonese
Course Material Traditional Chinese
Target All licensees
CPD Points Accredited 2.00
Activity Content
  • 透過分享涉及地產代理處理客戶及/或與其他地產代理關係的違規個案闡釋有關地產代理監管局發出的《操守守則》及有關執業通告的相關要求
  • 情緒控制能力對工作上的長遠影響及自我身心放鬆技巧
  • 衝突管理的重點及處理衝突的技巧
Learning Outcome 完成課堂的參加者能夠透過個案分享認識《操守守則》及相關執業通告的要求,以及了解有關處理情緒的技巧和掌握正確處理衝突的方法。
Remark

DateTimeSpeakerVenue
21/08/2019 15:00 - 17:00 楊健華先生
(香港青年協會)
劉偉沖先生
(香港青年協會)
李淑儀女士
(監管局執行部經理)
Hong Kong Jockey Club Drug InfoCentre
Roof Floor, Low Block
Queensway Government Offices, 66 Queensway, Hong Kong
(Admiralty MTR Station - Exit C1)
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Fees (HK$) Free
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