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Determination by the Estate Agents Authority

1. A dispute over agency commission between an estate agent and his client may be referred to the Estate Agents Authority for a binding decision. Estate Agents and their clients may therefore choose a faster avenue than the court to resolve their disputes. For more details please refer to the Estate Agents (Determination of Commission Disputes) Regulation.

2. A dispute may be referred to the Authority for determination if:
a. the dispute is between a licensed estate agent and his client
b. the dispute is in respect of the amount of commission or fee payable, or over the calculation or manner of payment
c. the parties give their consent, and
d. when the EAO has prescribed an estate agency agreement, such an agreement has been executed

3. The amount of the commission or other fee in dispute shall not exceed $300,000.

4. To simplify the determination procedure and to reduce costs, no party is allowed to have legal representation at the hearing.

5. A determination by the Authority when registered at the District Court becomes a judgment of the court and can be enforced as such.